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  2. AlipayHK x Deliveroo Welcome Reward Offer Terms & Conditions | AlipayHK x Deliveroo戶戶送 聯營迎新獎賞活動條款及細則

AlipayHK x Deliveroo Welcome Reward Offer Terms & Conditions | AlipayHK x Deliveroo戶戶送 聯營迎新獎賞活動條款及細則

Terms & Conditions

1. The "Deliveroo Online Welcome Reward" is only applicable to users who have never redeemed any welcome offer of AlipayHK and never made any successful payment via AlipayHK Mobile Application ("AlipayHK App") successfully ("Eligible Users").

2. Throughout the Promotion Period, Eligible Users are required to log into their AlipayHK App to redeem the "Deliveroo Online Welcome Reward" (see Clause 5 for details).

3. During the Promotion Period, each Eligible User may only participate in this Promotion once. For the avoidance of doubt, "each Eligible User" refers to a natural person with legal capacity who uses the AlipayHK App and Wallet service, but not merely an AlipayHK account. To further avoid any dispute, in the following circumstances, the relevant accounts will be deemed to be used by the same Referrer or Eligible User:

  • Connection on the same mobile phone or mobile device, such as the logging in or activation of multiple accounts; or
  • Connection of an AlipayHK account or mobile number on multiple mobile phones or mobile devices, such as the logging in or activation on such devices; or
  • The same credit card number/bank account card number being connected to multiple AlipayHK accounts.

In the case of any of the above, in order to verify the user's identity and prevent the risk of theft or misuse of such AlipayHK account, mobile phone number, mobile device or credit card number/bank account card number, AlipayHK reserves the right to suspend or terminate the release of any Reward to the relevant account and to take legal action.

4. The coupons derived from the Deliveroo Online Welcome Reward cannot be used in any purchase of cash vouchers or gift certificates, or exchanged for cash or other products and are non-transferable. For goods return or refund, the amount on the coupons will not be returned and the relevant coupon will not be re-issued.

5. The Deliveroo Online Welcome Reward consists of HK$70 worth of coupon combination consisting of:

  • one (1) HK$30 coupon, which may be used upon a single net spending of HK$100 above via AlipayHK App at Deliveroo's website or mobile application after redeeming all applicable rewards and in accordance with Clause 7 below. Such coupons are valid for 30 calendar days from the date of redemption. Expired coupons are invalid and will not be reissued; and
  • two (2) HK$20 coupon, which may be used upon a single net spending of HK$100 or via AlipayHK App at Deliveroo's website or mobile application after redeeming all applicable rewards and in accordance with Clause 7 below. Such coupons are valid for 30 calendar days from the date of redemption. Expired coupons are invalid and will not be reissued.

6. If a user wishes to use Coupon(s) issued under this Promotion in a transaction, the net amount of the relevant transaction after deducting the amount of all applicable coupon(s) and discounts shall not be less than HK$1, otherwise the Coupon(s) are not applicable to be used in such transaction. Upon successful redemption of the "Deliveroo Online Welcome Reward", AlipayHK will store the Coupon(s) in the AlipayHK App account of Eligible User automatically. Coupons will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. Users may go to the "Home" page and select "Reward" to read details of the respective Coupons. AlipayHK shall bear no liability if users cannot perform a successful redemption of the relevant rewards and/or the relevant reward is lost due to any circumstances.

7. Where applicable, the Coupons issued under this Promotion are Basic Rewards. Only one (1) coupon may be used in each transaction, depending on the applicable circumstances. The usage priority of coupons is as follows:

Basic Rewards may be used in conjunction with one (1) Priority Reward (including User Special Reward), but Priority Reward shall have priority in usage. If there are more than one Priority Reward in the user's AlipayHK account, the Priority Reward with the highest value will be used first. In case the Priority Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Priority Rewards are the same, the Priority Reward with the earliest redemption date will be used first.

Where applicable, one (1) Priority Reward may be used in conjunction with one (1) Basic Reward (including welcome rewards and designated merchant e-stamp coupons) or Accumulative Basic Reward(s) (up to ten (10) coupons) (including rewards for referring existing users) in applicable circumstances. If the user does not have any Accumulative Basic Reward, the Basic Reward with the highest value will be used first. In case the Basic Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Basic Rewards are the same, the Basic Reward with the earliest redemption date will be used first. If the user has both Basic Reward and Accumulative Basic Reward, the priority of using such coupons will be determined by (i) the value of one (1) such Basic Reward (highest value) and (ii) the aggregate value of the Accumulative Basic Reward(s) (up to ten (10) coupons), and the coupon(s) with the highest value between (i) and (ii) will be used first. In case of same value between (i) and (ii), Accumulative Basic Reward(s) (up to ten (10) coupons) will be used.

The use of different types of coupons are subject to their respective terms and conditions. The actual payment page shall prevail.

8. Coupon are limited in quantity and on a first-come-first-served basis. AlipayHK's records shall prevail under any circumstances.

9. If there is any breach of these terms and conditions or illegal, fraudulent or abusive behaviour during the use any Coupons, AlipayHK will forfeit such Eligible User's eligibility and entitlement of Coupons forthwith without notice. AlipayHK reserves the right to cancel such transaction and to take legal action against the relevant user.

10. AlipayHK will carry out this Promotion in accordance to applicable laws in the Hong Kong Special Administrative Region. In the event this Promotion is stopped by government agency's orders or must be suspended due to server network attack or system failure or any circumstances beyond AlipayHK's control, such event shall be regarded as a force majeure event, and AlipayHK shall not be held liable for any damage, loss or dispute therein.

11. AlipayHK shall not be liable or construed as providing any guarantee as to the quality and availability of the products and/or service provided by the merchant.

12. AlipayHK reserves the right to change, suspend or terminate the Promotion or its terms and conditions at its sole discretion without prior notice. AlipayHK shall not be liable for any such change, suspension or termination and reserves the right of final decision of all the matters and disputes.

13. For any enquiries in relation to AlipayHK App and its services or offers, please call the AlipayHK customer service hotline at 2245 3201.

14. These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

15. Should there be any discrepancy or inconsistency between the English and the Chinese version of these terms and conditions, the Chinese version shall prevail.

推廣活動條款及細則

Deliveroo戶戶送線上迎新獎賞條款及細則:

1. 「Deliveroo戶戶送線上迎新獎賞」只適用於從未成功領取任何AlipayHK「迎新獎賞」及未曾使用AlipayHK手機應用程式(「AlipayHK應用程式」)成功完成付款之用戶(「合資格用戶」)參與。

2. 推廣期內,合資格用戶需下載並成功登入AlipayHK應用程式,方可領取「Deliveroo戶戶送線上迎新獎賞」(詳情見條款5)。

3. 在活動期間,每一位合資格用戶於推廣期內僅限參與迎新優惠活動一次。為免疑慮,「每一位合資格用戶」是指使用AlipayHK應用程式和錢包服務的、具有法律行為能力的一名自然人,而非一個AlipayHK賬號。為進一步避免爭議,在下述情形,有關賬號將被視為由同一位用戶所使用,合共只可參與迎新優惠活動一次:

  • 在同一部手提電話或移動設備上有關連,比如有多個賬號登錄或激活;
  • 若同一個賬號/手機號碼在多部手提電話或移動設備上有關連,比如登錄或激活;
  • 若同一張銀行卡號/信用卡號被綁定於多個AlipayHK賬號時。

當以上情況發生時,為確認領獎的用戶資格及預防賬號、設備或銀行卡/信用卡被盜用的風險,AlipayHK保留暫停或永久停止向相關賬號發放獎賞的權利及保留追究權利。

4. 此推廣所獲贈的獎賞不可用於購買商戶現金券/禮券、兌換現金及不可轉讓。如需退貨或退款,禮券所對應的金額將不作為退款款項,而相關禮券將不獲補發。

5. 「Deliveroo戶戶送線上迎新獎賞」為價值港幣50元的禮券組合,包括:

  • 價值港幣30元的禮券1張,在符合第7條的使用條件下及所有合資格優惠抵扣後,透過Deliveroo戶戶送網站或手機應用程式,及選擇AlipayHK作爲付款方式,單一淨消費滿港幣100元或以上時使用。每次消費僅限使用1張禮券。所有禮券自領取日起30天內適用,逾期失效並不獲補發;及
  • 價值港幣20元的禮券2張,在符合第7條的使用條件下及所有合資格優惠抵扣後,透過Deliveroo戶戶送網站或手機應用程式,及選擇AlipayHK作爲付款方式,單一淨消費滿港幣100元或以上時使用。每次消費僅限使用1張禮券。所有禮券自領取日起30天內適用,逾期失效並不獲補發。

6. 如用戶要使用本推廣下的禮券,相關交易經扣減所有適用禮券及優惠後的淨消費金额不得少於港幣1元,否則禮券將不適用於該交易。成功領取「Deliveroo戶戶送線上迎新獎賞」後,AlipayHK將自動發放其獲得之禮券至合資格用戶的AlipayHK 應用程式賬戶內。所有禮券則會在適用情況下經系統自動扣減。用戶須將AlipayHK 應用程式更新至最新版本,於AlipayHK 應用程式「首頁」點選「獎賞」,即可查看有關獎賞之詳情。AlipayHK於任何情況下均不會對用戶未能成功領取有關獎賞及/或遺失有關獎賞而負上任何責任。

7. 在適當情況下,本推廣下的禮券為基本獎賞。每次消費僅限使用一張禮券(因應適用情況)。消費時禮券的使用次序如下:

基本獎賞可與一張優先獎賞(包括用戶特別獎賞)同時使用,但優先獎賞之使用為優先。如用戶賬戶內有多於一張優先獎賞,面額最大者優先使用。面額相同時,則最早到期者優先使用。禮券到期日相同時,則最早領取的優先獎賞優先使用。

於適當情況下,一張優先獎賞可與一張基本獎賞(包括迎新禮券及指定商戶印花禮券等)或可累積基本獎賞(最多10張計)(包括推薦現有用戶獎賞)同時使用。在沒有任何可累積基本獎賞的情況下,金額最大的一張基本獎賞優先使用。面額相同時,則最早到期者優先使用。到期日相同時,則最早領取的基本獎賞優先使用。如用戶同時有基本獎賞及可累積基本獎賞,面額最大的一張基本獎賞及可累積基本獎賞(最多10張計)中金額較大者先被使用。如一張基本獎賞與可累積基本獎賞(最多10張計)的面額相同時,可累積基本獎賞(最多10張計)優先使用。

各種禮券的使用方式受其相關條款及細則約束。禮券核銷一切以實際付款頁面為準。

8. 禮券數量有限,先到先得,額滿即止。任何情況下,以AlipayHK的電腦紀錄為準。

9. 在禮券的使用過程中,如果出現違反本條款及細則、違法、欺詐或濫用行為,AlipayHK將取消該用戶的優惠資格或其所獲之禮券而毋須另行通知,並有權撤銷任何涉及違規行為的交易及向有關用戶追討損失。

10. AlipayHK將依法進行本推廣活動,但如本推廣活動受政府機關指令須要停止舉辦的,或者推廣活動遭受嚴重網絡攻擊或系統故障須要暫停舉辦的,則推廣活動可能無法順利進行,此種情況視為不可抗力。AlipayHK無須為因不可抗力造成的損害、損失、糾紛承擔任何責任。

11. AlipayHK對商戶提供之產品及服務質素及供應量恕不負責。

12. AlipayHK保留毋須事先通知的情況下更改、暫停或取消本推廣或修訂其條款及細則之酌情權,AlipayHK恕不就任何更改、暫停或取消承擔任何責任,並對所有事宜及爭議保留最終決定權。

13. 如對上述有關AlipayHK及其服務或優惠的使用方法及詳情有任何問題,請致電AlipayHK客戶服務熱線2245 3201查詢。

14. 本條款及細則受香港特別行政區法律規管,並按其詮釋。

15. 如本條款及細則的中、英文版有所差異,一概以中文版為準。

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