#[yesDeliveroo] Contributions - Terms and conditions

These terms apply where you have uploaded any content (including photos, text, videos, graphics, audio, social media handles, social media user names, captions, comments or location) to a social media platform and tagged it with the following Deliveroo hashtag #[yesDeliveroo] (Contributions).

If you have any questions relating to these terms and conditions please contact support@deliveroo.co.uk before you tag your Contributions with the hashtag above . IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN FULL PLEASE DO NOT POST THE HASHTAG ABOVE IN CONNECTION WITH YOUR CONTRIBUTIONS.

These terms were last updated on [05/05/2017].  These terms may be changed from time to time without notice, and the current terms at the date you post your hashtag will be deemed to apply, so you should always check back here before posting your hashtag even if you regularly provide Contributions.

  1. Rights you grant to us in the Contributions

You grant us (Deliveroo Hong Kong Limited), our group companies, affiliates and related entities the following rights for any purpose (including for commercial, marketing/advertising and business purposes), in any media and on any medium whatsoever (including but not limited to any printed media, static advertising of any kind, radio, television, Internet, cellular phone, or of any other kind), including uses not yet identified:

  • a royalty-free, fully paid, non-exclusive, transferable, perpetual, irrevocable, assignable, sub-licensable worldwide licence to use (including without limitation reproducing, broadcasting, combining, editing transmitting, displaying, developing, disseminating (each a Use)) your Contributions. Any work created, based on and/or derived from Using the Contributions is known as Derivative Works; and
  • the right to Use your identifying information (including but not limited to your real name, image/likeness, and location (Identifying Information)) provided with your Contributions.

You agree that:

  • once you have granted us the rights above in relation to your Contributions, you have no right to withdraw those rights at any time;
  • we do not have to Use your Contributions or related Identifying Information, and we may remove them and stop Using them at any time for any or no reason;
  • we will not pay you for the use of your Contributions or any rights in them; and
  • your Contributions and Identifying Information are not confidential, and (subject to our privacy obligations below) we have no obligations of confidentiality to you with respect to them.

If you have any questions around your Contributions, contact hksocialmedia@deliveroo.com.

  1. Your rights in the Contributions

You retain all rights within your Contributions, subject to the rights granted to us above. We however retain all rights in the Derivative Works. To the extent permitted by applicable law, you hereby waive all moral rights (for example the right to be identified as author of your Contributions) in your Contributions and any updates or revisions to such Contributions to which you may be entitled under any applicable laws. If this waiver is not effective under any applicable law, you agree that we, or any person appointed by us, may exclusively represent you in the exercise of your moral rights in the Contributions. You agree that if we Use your Contributions, you may not be acknowledged as author.

  1. Your promises in relation to your Contributions

You warrant that:

  • if your Contributions are subject to any third party rights, you have secured all third-party permissions and releases necessary to grant the licence to us;
  • you and all other person(s) appearing in your Contributions are not under 18 years' old;
  • you will not do or omit to do anything that affects our rights in your Contributions;
  • your Contributions adhere to our Content Standards <https://deliveroo.hk/en/legal> and:
  • do not infringe any third party's rights or contain any obscene, blasphemous, threatening, pornographic or defamatory material;
  • do not violate any law, statute, ordinance or regulation;
  • are truthful and accurate, and do not contain misleading information about us, our services or our products.
  1. If there are claims relating to your Contributions

Please notify us immediately if you become aware of  any claim by a third party relating to your Contributions. We will decide what action to take (if any) in relation to any claims relating to our use of your Contributions and we will have exclusive control over these claims. You agree to provide us with all information reasonably requested by us in connection with these claims.

  1. Disclaimers and liability

If we fail to comply with these terms, we are responsible for any loss and/or damage you suffer that is a foreseeable result of our non-compliance. We are not liable for any loss and/or damage that is not foreseeable or is not caused by our non-compliance with these terms. Our use of your Contributions does not constitute endorsement, advice or a recommendation.  Nothing in this paragraph excludes our liability if it cannot legally be excluded, for example our liability for death or personal injury arising from our negligence.

  1. Your indemnity to us

You indemnify us for all losses we suffer as a result of exercising our rights under these terms or any claim by a third party that by using your Contributions we have infringed their rights.

  1. Your privacy

Any Contributions that you post the hashtag in connection with will be visible to other users of our site and services and members of the public. Please do not post the hashtag in connection with anything that you or any other person(s) appearing in your Contributions do not want others to view. We are not responsible for the use of your Contributions or Identifying Information by other users of our site or services.

Our Privacy Policy [https://deliveroo.hk/en/privacy] sets out the terms on which we process any personal data we collect from you or that you provide to us. By submitting your Contributions and the Identifying Information, you consent to our Privacy Policy and such processing, and you warrant that all data provided by you is accurate and where you submit any personal data of a third party, that you have obtained their consent.

  1. Governing law and jurisdiction

These terms and any obligations connected with it are governed by English law.  Nothing in these terms affects your rights under any mandatory laws applicable in the state or country in which you are resident. The courts of England and Wales have exclusive rights to settle any dispute or claim in relation to these terms.  If you are not a resident of England or Wales you may also bring proceedings at the courts of the state or country in which you are resident.

If you are resident in France, you also have the right to contact an accredited mediator (médiateur de la consommation) by the consumer mediation Commission (Commission d'évaluation et de contrôle de la médiation de la consommation)  in relation to any dispute or claim in relation to these terms.

  1. Other important terms

Please also note that you may be subject to the terms and conditions and privacy policies of the relevant social media providers and we are not responsible for the contents of such terms and conditions and privacy policies.

A failure or delay in exercising any right or remedy under these terms and conditions or at law is not a waiver of that right or remedy.  If any provision of these terms and conditions is or becomes invalid, illegal or unenforceable in any jurisdiction, that provision will be deemed deleted in that jurisdiction to the minimum extent necessary.  The other provisions in these terms will continue in full force and effect in jurisdictions where it is not invalid, illegal or unenforceable.

We may transfer any of our rights and obligations under these terms if such transfer does not affect your rights under the contract. You may not transfer your rights and obligations under these terms without our consent.

#[yesDeliveroo] 來稿—條款及條件 

此等條款適用於 閣下向社交媒體平台上傳任何內容(包括照片、文本、影像、圖像、聲音、社交媒體登入名稱、社交媒體用戶名稱、標題、評論或位置)並以下列Deliveroo標題#[yesDeliveroo] 標籤該等內容(來稿)。

如果 閣下就此等條款及條件有任何疑問,請在以上述標題標籤來稿前聯絡support@deliveroo.co.uk。 如果 閣下並不接受此等條款及條件的全部內容,請勿以上述標題標籤 閣下的來稿 

此等條款最後於[05/05/2017]更新。此等條款可能會在未經通知的情況下作出更改。 閣下於張貼標題時所現行條款將被視為適用,因此 即使閣下定期投稿,亦應在張貼標題前查閱有關條款,。

  1. 閣下就來稿所授予我們的權利

閣下向我們 (Deliveroo Hong Kong Limited)、我們的集團公司、附屬公司及相關實體授予以下權利作任何目的(包括商業、促銷/廣告宣傳及業務目的,及尚未識別的用途),并可在任何媒體及任何媒介(包括但不限於任何印刷媒體、任何類別的靜態廣告、廣播、電視、互聯網、手提電話或任何其他類別的媒介)行使以下權利:

  • 免版稅、全額支付、非專屬、可轉讓、永久、不可撤回、可讓予、可再轉授的全球性許可權,以使用(包括但不限於複製、廣播、合併、編輯、傳送、展示、開發、傳播(各稱為用途)) 閣下的來稿。根據及/或由使用來稿而創作的任何作品亦稱為衍生作品;及 
  • 使用與 閣下來稿一併提供有關 閣下的可識別資料(包括但不限於 閣下的真實姓名、影像/肖像及位置(可識別資料))的權利。


  • 一旦向我們授予上述有關 閣下來稿的權利,閣下即無權於任何時間撤回此等權利; 
  • 我們並非必須使用 閣下的來稿或相關的可識別資料,而且可於任何時間以任何理由或無需任何理由移除及停止使用 閣下的來稿或相關的可識別資料;
  • 我們將不會就使用 閣下的來稿或其中任何權利而向 閣下支付費用;及
  • 閣下的來稿及可識別資料不屬於機密資料。在符合我們下述的私隱義務的情況下,我們不就 閣下的來稿及有關資料向 閣下承擔保密義務。 

如果 閣下就來稿有任何疑問,請聯絡hksocialmedia@deliveroo.com。

  1. 閣下就來稿所持的權利

除了上述向我們授予的權利,閣下保留來稿中的所有權利。然而,我們保留衍生作品中的所有權利。在適用法律允許的範圍內,閣下在此放棄根據任何適用法律對來稿及其更新或修訂可能享有的所有精神權利(例如被識別為 閣下來稿作者的權利)。如果根據任何適用法例該棄權無效, 閣下同意,我們或我們委任的任何人士可獨家代表 閣下行使 閣下於來稿中的精神權利。 閣下同意如果我們使用 閣下的來稿, 閣下將不會被識別為作者。 

  1. 閣下就 閣下的來稿所作的承諾


  • 如果 閣下的來稿受限於任何第三方權利, 閣下已獲得全部所須的第三方准許及豁免, 以向我們授予許可權;
  • 閣下及出現在 閣下的來稿中的所有其他人士均年滿十八歲;
  • 閣下不會作出或不作出任何事情而影響我們於 閣下來稿中的權利;
  • 閣下的來稿遵照我們的內容標準 <https://deliveroo.hk/en/legal>及:
  • 不侵犯任何第三方的權利或載有任何不雅、褻瀆神明、威脅、色情或誹謗的資料; 
  • 不違反任何法律、法規、條例或規例;
  • 屬真實及準確,並不載有關於我們、我們的服務或產品的誤導性資料。
  1. 如果接獲有 閣下來稿的索償

如果 閣下獲悉第三方就 閣下的來稿提出任何索償,請即通知我們。對於與我們使用 閣下的來稿有關的任何索償,我們將決定採取何種行動(如有),並對於該索償擁有獨家控制權。閣下同意向我們提供我們就該索償而合理索取的所有資料。 

  1. 免責聲明及法律責任 

如果我們未有遵守此等條款,我們會為我們未有遵守條款而引致 閣下所承受的任何可預計的損失及/或損害承擔責任。我們概不為我們未有遵守此等條款但不可預計的或並非由此引致的損失及/或損害承擔責任。我們使用 閣下的來稿並不構成認可、意見或推薦 本段不排除任何根據法律而無法排除的法律責任,例如因我們本身疏忽而導致死亡或人身傷害的責任。

  1. 閣下向我們作出賠償

閣下就我們行使於此等條款下的權利或使用 閣下的來稿而侵犯任何第三方之權利而遭對方提出索償所承受的一切損失對我們作出賠償。 

  1. 閣下的私隱

我們網站及服務的其他用戶及公眾人士均可閱覽 閣下 用標题所標籤的任何來稿。請勿就 閣下或 閣下來稿中出現的任何其他人士不願其他人士看到的任何事宜張貼標題。  我們概不對我們網站或服務的其他用戶使用 閣下的來稿或可識別資料而承擔責任。

我們的私隱政策 [https://deliveroo.hk/en/privacy] 載有我們處理我們向 閣下收集或 閣下向我們提供之任何個人資料的條款。透過遞交來稿及可識別資料,即代表 閣下同意我們的私隱政策及有關處理,而 閣下保證所提供的資料均屬準確,而且 閣下在提交任何第三方的個人資料時已獲得他們的同意。  

  1. 規管法律及司法管轄權

此等條款及相關的任何義務均受英國法律規管。此等條款概不會影響 閣下於居住所在的州份或國家適用之任何強制性法律下的權利。英國法庭具有裁決有關此等條款的任何糾紛或索償的專有權。倘 閣下並非英國居民,閣下亦可向居住所在的州份或國家的法庭提出法律訴訟。 

如果 閣下為法國居民,閣下亦有權就任何有關此等條款的糾紛或索償聯絡消費者調解委員會(Commission d'évaluation et de contrôle de la médiation de la consommation)的認可調解員 (médiateur de la consommation)。

  1. 其他重要條款 



如果我們轉讓此等條款下的任何權利及義務將不會影響到 閣下於本合約下的權利,我們將可進行有關轉讓。未經我們同意,閣下不得轉讓於此等條款下的權利及義務。

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